Commercial

The Four Visits an HOA Board in Ocean County Gets From One Maintenance Vendor

The two AC condensing units at a managed building in Seaside Park, NJ, cleaned out on a scheduled visit

Commercial · Ocean County, NJ · · By Nick Sheridan

Most HOA boards and property managers we talk to in Ocean County have the same setup. One company does the power washing and another one does the gutters, the handyman may or may not call back, and the safety check happens whenever somebody remembers. That's ten vendors and ten invoices. Nobody's on the property between calls.

The commercial Quarterly Maintenance Plan is our answer to that. We come four times a year. Every building gets the same seasonal checklist and a photo report after every visit, and the treasurer gets one invoice to file.

January to March

The winter visit is for the inside and the safety items. The emergency lighting and the smoke and CO alarms get tested and get new batteries. We change the HVAC filters and clean the bathroom exhaust vents, then do the dryer vents or the light fixtures, whichever the building needs more. The handyman list from the last report gets worked through while the weather keeps us indoors.

April to June

Spring is the outside. Filters again, then the exterior wash. That covers the facade and the entryways, plus the fences and signage and the drive-thru lanes where there's one. We power wash the walkways, sidewalks and patios. Commercial gutter cleaning comes next: gutters and downspouts get cleared and flushed until they run clear, and so do the roof drains and scuppers. This is the visit residents notice, because the building looks new again in a day.

July to September

Summer means glass and cooling. After the filters, we do the windows inside and out, and clean the AC coils so the units run cool through August. Depending on what the property has, we either flush the water heater or clean and disinfect the trash enclosure.

October to December

By fall, we're getting the building ready for winter. Once the leaves are down, the gutters and roof drains get cleared a second time. We do the filters and clean the low ceiling fans, and the overhead and garage doors get a tune-up. The handyman and light landscaping items get closed out before the cold.

What the report is for

After every visit, the manager gets time-stamped before and after photos of each item and a short written report. We write it for the HOA board meeting, where somebody has to show that the money was spent and the building was looked at. One photo of a flushed scupper settles more questions than a line on an invoice.

Why being there on a schedule matters

We run the recurring maintenance for Pinnacle Property Management at the White Sands in Seaside Park. On one scheduled visit, we found that a tenant had dumped planter pots out a window onto the siding and the AC condensing units. We cleaned the units out before a repair was needed. Replacing the condensers could've cost over $20,000. Nobody called us about it. We were there because it was the day we were due.

That's the whole point of preventative maintenance.

How a plan starts

Call or send the address, and we'll walk the property with you. After that, you get the four-visit checklist written for that building and one price, and the first visit goes on the calendar. HOA boards can work with us through the management company or directly. It's one contact and one invoice per visit either way, with photos every time.

About Sterling Properties. We do power washing, window and gutter cleaning, dryer vents, handyman repairs, and our Quarterly Maintenance Plan for homes and businesses across Ocean and Monmouth County, NJ. We're insured, bonded, and licensed, NJHIC #13VH13963600. Call (732) 362-4425 or request a free quote.

Questions readers ask

Either one works. Most of our commercial jobs come to us through a property manager, but we'll report straight to the HOA board if that's what you want. Either way, it's one contact, one invoice per visit, and time-stamped before and after photos every time.

Yes. The four seasons stay the same, the items move. A restaurant with a drive-thru and a dumpster pad gets the enclosure cleaning, and a condo building with a flat roof gets the scuppers. We write the list on the first walk-through.

It goes in the report with a photo and a recommendation, the way the planter pots did at the White Sands. Small repairs we do on the spot if you want them done. Anything bigger, we bring in a trade we trust and tell you first.

Ocean and Monmouth County, about an hour around Pine Beach. That covers Toms River, Brick and Lacey, and the barrier island from Seaside Park to Lavallette. Up north we go as far as Wall Township and Freehold.

Ten vendors, or one?

Send the address, and we'll walk the property with you. One checklist and one price for four visits a year, with photos every time.

Get a Free Quote (732) 362-4425